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Home > Software & Services > Single Sign-on (SSO) > Sync local Mac password after changing Single Sign-on (SSO) account password
Sync local Mac password after changing Single Sign-on (SSO) account password
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If you update your Single Sign-on (SSO) Account password and you use a district-issued Mac computer, you will need to sync your new SSO password so that it can be used by macOS moving forward. Failure to update your local computer password may result in your local computer account being locked, requiring the Technology Department to intervene and resolve the lockout.

 

Updating your local computer password when already signed in to the Mac

 

macOS monitors your SSO account and verifies that the two accounts are kept in sync. If the computer detects that the local computer password is no longer in sync, a pop-up message will appear notifying you to update your local computer password. An example notification can be found below.

 

 

To resolve this error, and re-sync your SSO and local computer passwords, click on the "U" menu  in the macOS menu bar and press Connect.

 

 

A window will appear and will likely show an error, as illustrated in the screenshot below.

 

 

Press OK. On the sign in window that appears, enter your NEW SSO account password and choose Sign In.

 

 

A message will indicate that your local computer account password is out of sync and needs to be updated. Enter your OLD password into this box. This would be the password you were using just before changing your SSO password.

 

 

Press Sync.

 

Your local computer password should now be in sync with your Single Sign-on (SSO) account password.

 

Updating your local computer password from the login window

 

If you haven't signed into your computer since you updated your Single Sign-on (SSO) account password, you will be prompted to sync these two passwords during the logon process.

 

From the login window, sign in using your username and NEW SSO password.

 

 

After entering your new password, an intermediate screen will appear asking you to enter your OLD SSO password.

 

 

Enter your OLD password and press Sync.

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