Aug 17, 2023
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Upon your initial login to a Surface computer, the touch keyboard may not appear. This is due to the fact that a key pad is connected and the computer thinks you have a physical keyboard being used. To turn the touch keyboard on, please follow the steps below.
Tap the Windows button, then tap the Settings gear.
Tap Time & Settings, then tap Typing.
Tap Touch keyboard, then select Always in the Show the touch keyboard dropdown.