Aug 31, 2023
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If you receive a message in your voice mailbox that you want to transfer to someone else, follow the guidance below. Note that the steps below allow you to send a voicemail message you've received directly to another person's voice mailbox.
- Press the voicemail button (an icon signifying an envelope) on your desk phone
- When you hear the voicemail attendant, press 1 to listen to your messages
- Once you arrive at the voicemail message to forward, press 5 to forward that message to another extension
- Enter the extension you would like the message sent to, followed by the # key
- Press 1 to complete the message forwarding
As an alternative, you can simply forward the email that is generated when someone leaves you a voicemail message. Each email includes the speech-to-text translation of the voicemail message, as well as an attached voice file.