If you forget the passcode you selected to login to your Avaya Cloud Office voicemail, follow the steps below to reset it by using the web interface of Avaya Cloud Office.

1. Go to Staff Links and choose Avaya Cloud Office.
2. Press the Single Sign-on button on the sign-in screen and enter your email address.
3. Enter your SSO credentials, if required.
4. Choose Settings from the top menu bar.
5. Under the User Details section, choose Security, then click Change under Password and PIN.
   
6. After clicking Change, a warning will appear that your current session will be terminated after the change. Click Yes to continue.
7. On the following screen, you can enter a new PIN that you will use to access your voicemail. Please note that the PIN you choose must match the minimum security requirements set forth by Avaya Cloud Office.
8. Click Save. Your session will terminate, and you can now use the new PIN chosen to access your voicemail.