USCSD uses an automated alert system to send emails, phone calls, and text messages to parents and guardians. The steps below can help ensure you receive district messages.

What affects delivery

• Many cellular carriers filter suspected spam calls or texts and mass marketing calls or texts.

• Most smartphones include built in call and message filtering features.

• Some families also use third party apps that filter calls and messages.

• Email providers also use spam and security filtering. Messages may be routed to a junk or spam folder, or blocked before reaching your inbox.
   

How USCSD can confirm a message was sent

Our Student Information System, FOCUS, includes delivery logs that show:

• The phone number that was contacted

• Whether a call or text was sent

• Which cellular carrier the message was sent to

Once the phone call or message is sent to your cellular carrier, USCSD cannot confirm whether the carrier delivered it to your phone.
 

What you can do to improve delivery

Please add these to your phone contacts:

• 412 833 1600 as USCSD Call

• 70656 as USCSD Text
   

Emails

• Add this email addresses to your email contacts - [email protected]

• Add the [email protected] email addresses to your safe sender or approved sender list, if your email system supports it.

• Check your junk or spam folder regularly for district messages.