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The Upper St. Clair School District, including the Technology Department, will be closed for Winter Break starting on December 23, 2024, at 12 PM.

Responses to support tickets will be delayed until the District reopens on January 5, 2026.

New issues submitted during Winter Break will be addressed as soon as possible upon our return to work.

Have a safe and Happy Holiday season and a Happy New Year!

Home > iPads, iOS, and iPadOS > Information about a Disabled iPad
Information about a Disabled iPad
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It takes 11 attempts to disable an iPad over the span of two and a half hours, please see the picture below.

 

iPad Disabled Chart 

 

Because it is an Apple security measure, the only way to fix a disabled iPad is to erase it and, hopefully, restore it from a backup. However, if you don't have a recent backup or any backup at all there could be significant data loss.

 

You can read more about the process here:

 

https://support.apple.com/en-us/HT204306

 

In the future, if you forget your iPad passcode, we can send a command to your iPad to clear the passcode that won't cause any data loss, as long as the iPad isn't disabled and on a network.

 

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