On your iPad you must change three settings so that images will appear properly in Canvas.

 

The whole process is outlined below followed by step-by-step instructions:

 

 

1.  Tap the Canvas Student App or Canvas Teacher App and make sure you are logged in.  If you have not launched the App, the setting you need to change will not appear.  If you need assistance logging in, please click this link for a knowledgebase article on logging into the Canvas App.

 

 

2.  Tap the Chrome App to launch it.

 

 

3.  After you have launched the Canvas Student or Canvas Teacher app and Chrome app, tap "Settings"

 

 

4.  In the "Settings" App, locate the Canvas App Settings labeled "Student" or "Teacher."  The setting is typically near the bottom of the "Settings" App

 

 

5.  On the right side of the Student or Teacher settings, tap on the "Allow Cross-Website Tracking" to enable this setting.  Like the picture below, if the slider is green, it is enabled.

 

 

6.  While still in the "Settings" App, on the left side, tap the Chrome App Settings, labeled "Chrome".  On the right side of the Chrome settings, tap on the "Allow Cross-Website Tracking" to enable this setting.  Like the picture below, if the slider is green, it is enabled.

 

 

7.  While still in the "Settings" App, on the left side, tap the Safari App Settings, labeled "Safari".  On the right side of the Safari settings, tap on the "Prevent Cross-Website Tracking" and "Block All Cookies" to disable these settings.  Like the picture below, if the slider is gray, they are disabled.

 

 

8.  Once these settings are configured, your iPad is ready to be used.