**Note: **This article is designed for remote troubleshooting purposes, and may not have a solution for a specific problem. Step 1: Plug in the Chromebook ![][1] Step 2: Take note of what light combination the _Power Indicator Light_ flashes, right after plugging it in. Some Examples are below. You may need to do …
Step 1: Charge the Chromebook to at least 50% Step 2: Press _Ctrl + Alt + t_ ![][1] Step 3: In the window that pops up, type _battery_test_ ![][2] Step 4: Press _Enter_ on the keyboard ![][3] Step 5: Wait 5 Minutes ![][4] Step 6: Give your support agent the _Battery Health _percentage and the _Battery Dischar…