Step 1: Charge the Chromebook to at least 50% Step 2: Press _Ctrl + Alt + t_ ![][1] Step 3: In the window that pops up, type _battery_test_ ![][2] Step 4: Press _Enter_ on the keyboard ![][3] Step 5: Wait 5 Minutes ![][4] Step 6: Give your support agent the _Battery Health _percentage and the _Battery Dischar…