Monitored Lines
Avaya Cloud Office allows the configuration of monitored lines. This feature is mainly used by building main offices and between administrators and administrative assistants. How to answer a call on a monitored line * Users with monitored lines will see dedicated buttons on their phones for each line they can mo…
Transferring Calls
Avaya Cloud Office allows users to transfer phone calls between internal extensions. To transfer a call using a desk phone * While on an active call, press the Transfer soft key at the bottom of the screen. * Enter the extension for the transfer and press Call . * Choose either the Now or Talk soft key,…
Using Call Park
Call Park is a feature that allows members to place a call on hold so that another member can pick up that call without going through the transfer process. Call Pickup groups are set up by the Technology Department. To utilize the park feature of the Avaya Cloud Office phone system, you must first be assigned to a…
Transfer directly to voicemail
If you receive a phone call that you want to transfer to someone else without ringing their desk phone or mobile applications, follow these directions to transfer directly to someone's voicemail. * Press the transfer button on your desk phone or the Avaya Cloud Office desktop or mobile application. * Enter *0…
Using Google Takeout
Google Takeout allows you to export and download data from your district account, including email, calendars, and photos. This process creates an archive that you may then save to an external drive, such as a flash or thumb drive. The export time varies based on the total size of your files. Please begin this proc…
