If you are having difficulty connecting to your ActivPanel via the ScreenShare App, clearing the ScreenShare cache may help resolve the issue. To clear the cache on the ScreenShare app, follow the steps below: 1. On your ActivPanel, locate the "Settings" in your Locker 2. Select "Apps" 3. Select "App Info" 4. Loc…
If your Promethean panel or Promethean board are not interacting, please follow these steps to enable **activhardwareservice****:** Go to **System Preferences** and select **Security & Privacy**. Click the **Privacy** tab. Click the lock to make changes. * Select **Accessibility**. * Find **activhardwareser…
If you would like to watch a video on installing Apps, [please click this link][1]. 1. On your ActivPanel, go to the locker and locate the Google Play Store ![][2] 2. Once launched, tap the "Sign In" button ![][3] 3. Enter your full SSO credentials ([email protected]) then tap next. ![][4] 5. You will be…
1. From the Locker, Click on ActivConnect Settings ![][1] 2. Click on Security ![][2] 3. Turn off the feature that says "Make passwords visible". ![][3] [1]: https://hf-files-oregon.s3-us-west-2.amazonaws.com/hdpuscsd_kb_attachments/2019/08-22/91f45fca-1ce3-413f-8772-59a074f6bda2/settings.png [2]: https://…
Morning announcements are streamed live via YouTube. You can access announcements from your **Computer** or directly on your **ActivPanel**. 1. Using your **Computer** (connected to your ActivPanel)** **or **ActivPanel, **open Google Chrome (_do not use Chromium)_. Morning Announcements can be accessed via Staff Link…