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The Upper St. Clair School District, including the Technology Department, will be closed for Winter Break starting on December 23, 2024, at 12 PM.

Responses to support tickets will be delayed until the District reopens on January 5, 2026.

New issues submitted during Winter Break will be addressed as soon as possible upon our return to work.

Have a safe and Happy Holiday season and a Happy New Year!

Showing articles from troubleshooting tag

Troubleshooting WiFi on an iPad

The following steps can help the technology department investigate poor WiFi performance when using an iPad. Open the Self Service app. You may be presented with the 'allow notifications' prompt.  If so, answer Allow then tap Continue. Select the Airport Utility app in order to insta…

Troubleshooting WiFi on a Chromebook

If you suspect a poor WiFi connection when using your school-assigned Chromebook, follow the instruction below in order to provide the technology department with helpful information in accessing the problem. First, open Chrome and enter chrome://network in the address bar. Click the Network Logs sel…

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