Troubleshooting WiFi on an iPad
The following steps can help the technology department investigate poor WiFi performance when using an iPad. Open the Self Service app. You may be presented with the 'allow notifications' prompt. If so, answer Allow then tap Continue. Select the Airport Utility app in order to insta…
Troubleshooting WiFi on a Chromebook
If you suspect a poor WiFi connection when using your school-assigned Chromebook, follow the instruction below in order to provide the technology department with helpful information in accessing the problem. First, open Chrome and enter chrome://network in the address bar. Click the Network Logs sel…
