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Showing articles from troubleshooting tag

Troubleshooting WiFi on a Chromebook

If you suspect a poor WiFi connection when using your school-assigned Chromebook, follow the instruction below in order to provide the technology department with helpful information in accessing the problem. First, open Chrome and enter **chrome://network** in the address bar. ![][1] Click the **Network Logs** sele…

Troubleshooting WiFi on an iPad

The following steps can help the technology department investigate poor WiFi performance when using an iPad. Open the **Self Service** app. ![][1] You may be presented with the 'allow notifications' prompt. If so, answer **Allow **then tap** Continue.** ![][2] ![][3] Select the **Airport Utility** app in order t…

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