Accessing Voicemail

If you have a voicemail account in the district, you will notice that you not only have voicemail messages on the phone system, but they also come to your email. This is a feature that provides you with a way to save messages if you need to.

The voice mail system has many features in addition to the basic ones. Not only do you have the opportunity to create a personal greeting for everyday use, you can also create and activate an extended absence greeting without losing your personal greeting.

SETTING UP VOICEMAIL AT WORK

  1. Dial extension 2800 to access the voicemail system.
  2. You will be prompted to enter your extension and passcode. If you dial extension 2800 from your assigned phone, you will not be required to enter your extension but instead will only need to enter your passcode.
  3. If you have never used the voicemail system before, enter the passcode 1492 to begin the setup process. You will then be asked to set a new passcode of your choice and setup your recorded name and greeting.

ACCESSING VOICEMAIL

  1. Dial extension 2800 to access the voicemail system.
  2. You will be prompted to enter your extension and passcode. If you dial extension 2800 from your assigned phone, you will not be required to enter your extension but instead will only need to enter your passcode.

RETRIEVING VOICEMAIL FROM OUTSIDE THE DISTRICT

  1. Dial 412-831-2800 from any phone.
  2. You will be prompted to enter your extension and passcode.

PERSONAL/EXTENDED ABSENCE GREETINGS

If you don't record a personal greeting for your extension, callers will just hear your recording of your name. You have the option of recording a Personal Greeting that callers would hear all the time. You also have the option of creating an Extended Absence greeting which can be recorded when you intend to be away from work for some time. Once you come back and no longer need that Extended Absence greeting, the system will prompt you to switch back to the previous Personal Greeting. To manage greetings, press Option 4 then Option 3 for Greetings after dialing into the voicemail system.